IP INTERCOM AS A SERVICE: OPERATING IN WESTERN UKRAINE
Intercom installation in Volyn region: Lutsk, Kovel, Rivne and other cities. We design, install and manage IP systems from our own IT center (NOC) in Lutsk
Buildings monitored
Residents trust us
Years of experience
NOC system uptime
90% of issues resolved remotely
Most failures are resolved by NOC engineers without on-site visits
5 min average response time
From problem detection to resolution start takes an average of 5 minutes
≥20% Savings
Guaranteed maintenance cost reduction compared to traditional systems
Why is service better than just installation?
Compare the reactive approach with true proactive service
Regular Installation
Reactive approach: problems are solved after complaints
Intercom broke down
Residents can't get home and complain
You call a technician
Wait until they find time in their schedule
2-3 days waiting
Building remains without access control
Result: dissatisfied residents, wasted time, security risks
Dom-IP: 24/7 Service
Proactive approach: we prevent problems before they occur
NOC detects failure instantly
Our IT center in Lutsk monitors the system 24/7 via VPN — distance doesn't matter
Resolution in 5 minutes — not 3 days!
You don't need to wait for a technician from Lviv — our engineer in Lutsk will restart the system remotely
Residents don't even notice
System works seamlessly, without downtime
Result: residents' trust, saved time, guaranteed security
How we work: 4 steps to a secure building
Transparent process from first consultation to daily service
Audit & Design
Site visit or new building project analysis
- check Assessment of technical capabilities and needs
- check Development of individual technical solution
- check Transparent cost calculation and contract signing
Installation & Integration
Physical installation of equipment and network infrastructure
- check Installation of Dahua call panels with inclusive features
- check MikroTik network infrastructure setup
- check Testing of all system components
NOC Activation
The most important stage — connection to the monitoring center
Connecting the system to our IT center in Lutsk
- check Setting up secure VPN connection
- check Launching remote monitoring and diagnostics
- check Activating proactive failure notifications
24/7 Support & Training
Handing over the system for permanent operation
- check Training residents and administration
- check Activating subscription and SLA guarantees
- check 24/7 technical support via NOC
From project to uninterrupted operation
Full cycle of services: design, installation, NOC monitoring and 24/7 support
Reliable security from reliable people
Dom-IP is a veteran-owned business founded by a combat veteran. By choosing us, you choose a responsible partner
Veteran Business
Founded by a combat veteran who knows the value of security and reliability
UVF Support
The project is implemented with the support of the Ukrainian Veteran Fund
Jobs for veterans
We create new employment opportunities for combat veterans
Benefits for veteran families
We provide preferential service for families of combat veterans
2% of profits — to Ukrainian Armed Forces
Part of each of your payments goes to support the Armed Forces of Ukraine
"We don't just provide security services — we build trust through responsibility, professionalism and social mission. Each project for us is a contribution to a safer future for Ukraine."
Technology & Partners
Hybrid competence: combining the best equipment with professional network infrastructure
Dahua
Certified Partner
Reliable world-class IP intercom equipment
- check Call panels with inclusive features
- check High-resolution video cameras
- check Official warranty and support
MikroTik
Certified Partner
Professional network infrastructure for reliable operation
- check Secure VPN connections with NOC
- check Stable network for remote management
- check Scalability for any facility
DomofonServiceWest
Strategic Partner
Reliable partner for large-scale installation work
- check Regional experience since 2008
- check Certified installation teams
- check Quality guarantee for installation work
Hybrid competence — our advantage
We combine expertise in security equipment (Dahua), professional network infrastructure (MikroTik) and quality installation (DomofonServiceWest). This allows us to create comprehensive solutions where each component works seamlessly under the control of our NOC in Lutsk.
Ready Solution Packages
Comprehensive solutions for different types of facilities
Smart Adaptation
Quick upgrade
- check Dahua IP video panel
- check MikroTik router
- check 1 Mifare key fob/apt
Full Modernization
Equipment package
- check Panel + 350kg lock
- check Door closer + button
- check 2 Mifare key fobs/apt
Renovation
New doors
- check Metal doors
- check Full package
- check 2 Mifare key fobs/apt
Premium Infrastructure
Elite new buildings
- check Doors + cable risers
- check PoE switches on floors
- check No Internet dependency
Get a quote for your building
Free consultation and individual proposal within 1 business day